I receive "Error code: 72" when attempting to install ACC on Windows 7; what does the code mean, and what is the solution?
Thanks!
I receive "Error code: 72" when attempting to install ACC on Windows 7; what does the code mean, and what is the solution?
Thanks!
I purchased
Creative Cloud Photography plan (one-year) |
Last year, using the creative cloud downloader, I installed Lightroom CC (2015). It works great.
Yesterday, I tried to install it on my laptop. It said, "you do not meet the minimum requirements". And then I noticed that it's a 2017 version for Windows 10. Well, I'm running Windows 7 and I'm not going to upgrade to Windows 10 anytime soon.
Can someone please explain how I can install Lightroom CC (2015)?
I tried a few things:
1) If I "manage account" and click download Lightroom - "you do not meet the minimum requirements" - it wants Windows 10 and I'm not doing that.
2) If I "manage account" and click download Lightroom Classic - it isn't the same as LIghtroom CC (2015). I don't see an option for Lightroom CC (2015).
3) In Adobe Desktop Service. On my desktop that I installed last year. I can see Lightroom CC (2015) under "installed apps". However, when I click on "ALL APP" it isn't listed.
4) In Adobe Desktop Service. On my laptop. I can't see Lightroom CC (2015) under "installed apps" or under "ALL APPS" - it isn't listed.
In general, what the heck is going on here with the versions? There are too many and the downloader makes it confusing vs what I paid for last year and the version I've been using isn't listed anymore.
For example, here are a bunch of versions that I've encountered while attempting to figure this out:
lightroom-6
lightroom-cc
lightroom-classic
lightroom-2015
lightroom
Man that's confusing! Did the (2015) version get renamed or something?
I'm stumped.
Thanks
HI
I am trying to uninstall creative cloud from a Mac but when using the uninstaller I get a message
"Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."
I then check my installed Apps from the list in the Creative Cloud menu bar and there are none installed. So what am I supposed to do?
I do however have some installed on another machine is that a factor? I only want to uninstall creative cloud from one machine and not the other.
-Ian
adobe creative could download error code P22 Uploading case sensitive units is not supported.
UpdaterStartupUtility quit unexpectedly." I assume it is to do with automatic updating of Adobe Apps. Am I able to switch this off?
I have just downloaded photoshop cc on my main computer and now want to download on to my laptop but I can't see how to do this.
If have just started getting this error message:
"UpdaterStartupUtility quit unexpectedly." I assume it is to do with automatic updating of Adobe Apps. Am I able to switch this off?
Hi, have been unable to install the illustrator app. Error message "Installation failed.Unable to move the file. Rename the file and try again". 'Learn more' link redirects to an ADS folder (with customHook,resource subfolders and ADS.pimx and Adobe Desktop Service.exe.
Any help appreciated!
Thanks
If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information. Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.
In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Hello kglad,
is there also a direct link for downloading the Creative Cloud desktop app? Due to issue P22 I can´t download anything from CC and therefore can´t change the default volume.
Thanks for your help,
caroline
I followed the instructions to rename OODB folder to OODB.old. Creative Cloud disappeared from my desk top. I then went to www.adobe.com/go/applicationmanager to dowmload Creative Cloud desktop manager. During the installation I got error message 50. Do I need to reload all of Creative Cloud? If so, how is the best way to do this? At the present time Iam not able to use photoshop. Please help me.
Few weeks ago I installed Lightroom in Photography Plan. After maybe two days I reinstalled Windows and when I was trying to install again Creative Cloud there was only empty window, without any progress. I was trying to solve it a dozen times. Help.
adobe creative could download error code P22 Uploading case sensitive units is not supported.
Can I download the Adobe Creative Cloud applications on my external drive instead of in the desktop?
I start my system and apple's crash reporter opens with "UpdaterStartupUtility quit unexpectedly."
I have sent it, but it only goes to apple, not Adobe, the people that need to fix it.
I have looked on their support pages, yes all of them took an hour to finally decided to come here and see if anyone knows a channel, path, avenue to send this crash report to Adobe about their updaterstartuputility. here is a sample. there is more.
Process: UpdaterStartupUtility [576]
Path: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility
Identifier: UpdaterStartupUtility
Version: 10.0.0.19 (10.0.0.19)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: UpdaterStartupUtility [576]
User ID: 501
Date/Time: 2019-03-01 08:03:39.667 -0800
OS Version: Mac OS X 10.13.6 (17G5019)
Report Version: 12
Anonymous UUID: D04D36B4-10EB-3625-7443-63CD4FFB48BB
Time Awake Since Boot: 30 seconds
System Integrity Protection: enabled
Crashed Thread: 3
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
*** error for object 0x7fdf2fc060c8: incorrect checksum for freed object - object was probably modified after being freed.
I've tried installing on Windows 10 but keep getting a failed install at 49% with this error:
Exit Code: 191
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 2 error(s), 0 warnings(s)
FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:0.6.8.6
FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.8.6). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe failed to install UWP app with xml
Adobe.CC.XD
C:\adobeTemp\ETRD474.tmp\1\SparklerApp\SparklerApp.appxbundle
0.6.8.6
x64
CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:
Microsoft.VCLibs.140.00
14.0.24123.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETRD474.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx
false
with error code -1073741819
ERROR: Failed to install UWP Appx Package
-------------------------------------------------------------------------------------
I've seen suggestions that its might be to do with not having the Anniversary update, however I have this installed up to the most recent release. Any light on why this error is happening?
Hello,
I've been trying to install ACC for a few days now. When the installation is done the error shows up. (its in polish so the translation might not be accurate)
To repair this issue you need to have Adobe Creative Cloud Desktop. If the error still occures, download and install the newest version o the program from http://www.adobe.com/go/adobecreativecloudapp_pl.
I did what the message said, I also used adobe uninstaller, uninstalled the program itself, tried to repair by pressing "repair" button, rebooted pc after every step.
Nothing works. Can't find any help.
Trying to download the new Photoshop CC 2017 and it's stuck at 85% for quite a while now on both of my Macs! Any ideas??
安装AI和ps试用版后,提示我要卸载并重新安装,错误代码:16