I can't connect to cc. clicking the CC link show "Installing update.." where the advice on the screen show a progress bar with 5% progress
It may be after a crash its fixed on this.
How do i reset this to reconnect?
thanks
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Connecting to CC - Stuck on 'Installing update..'
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Why is my Creative Cloud App not launching?
Hello,
The Creative Cloud App has been working very well for several months. However, just within the last couple of days, it has stopped opening. This is what happens.
After the Creative Cloud App is launched the spinning wheel spins for quite some time then resolves to the login screen. I login and the spinning wheel proceeds to spin again. Shortly thereafter a dialog box pops up that says:
"Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install a new copy from www.adobe.com/go/adobecreativecloud.app"
I have followed the above instructions but the app still will not launch properly. I have also followed Solutions #2 thru #5 obtained from Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel without success (please see below).
I've also contacted the Geek Squad and they have performed a total tune-up of my machine, have tried to reinstall the app but have been unsuccessful. The computer is clean and free of viruses.
This is beyond frustrating!
I would appreciate any help you can offer!
Solution 2: Restart your computer and relaunch the Creative Cloud desktop app
Solution 3: Upgrade to the current version of the Creative Cloud desktop app
Upgrading to the current version of the Creative Cloud desktop app resolves this issue. To do so, follow these steps:
- Quit the Creative Cloud desktop app.
- Download and install the updated version of the Creative Cloud desktop app.
Note:The following steps allow you to locate the currently installed version of the Creative Cloud desktop app:
- Click the gear icon in the upper-right corner of the Creative Cloud desktop app.
- Go to Preferences.
- Under the General tab, click Account. Version information is available above the Adobe ID.
Solution 4: Reinstall the Creative Cloud desktop app
Solution 5: Delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app
- Browse to the following location based on your operating system.
- Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
- Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE
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Adobe photoshop 2018 19.1.5 give an error while installing. Error Code 188
Adobe photoshop 2018 19.1.5 give an error while installing.
It give an error that ( The version of the Adobe Creative Cloud desktop app installed on your system is not compatible with the installer.Download the latest version of the Adobe Creative Cloud desktop app and try again.(Error code: 188))
I have installed latest verision of Creative Cloud then also its gives an error.
Please give solutions to slove this problem.
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serial number ligtroom CC 2015
Good evening.
Someone know that tab that appears in our products? Well, in my tab does not appear anything. It's like if I had not purchased the software. u have a valid serial so I could test ?
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Error Code P1 Creative cloud Installation
I am trying to download the creative cloud on my Mac OSX. After I double-click the "Creative cloud Installer: Icon it prompts me to a screen where I have to log in with my username and password. After I complete that step, the progress bar starts to count up from 0-43% where in prompts me with the Error Code P1. The download always stops at 43%. I have followed all the Error: Failed to install" Creative Cloud desktop app Solutions from the website, yet nothing seems to work. does anyone have any idea or suggestions of what I should do?
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Animate 32 bit
Can I install animate on 32 bit system if not is there an alternative I can use?
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Error p204 when installing
Any solutions for error p204 for desktop? I have alr uninstall and clean the previous adobe file with adobe cleaner. Please help!
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How can I download and install Photoshop CC without Creative Cloud?
Hi All,
My colleague has purchased Photoshop CC license. When he want to install, we find it needs to install the Creative Cloud first.
Based on our security policy, any software related to cloud storage was strictly prohibited to installed on working computers.
Can we download and install Photoshop CC without Creative Cloud? How to make that?
I can turn off the Cloud Storage in the option, but this doesn't need any admin authority. So user can turn on it by himself. How to disable the Cloud Service?
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Error 201
I was installing Creative Cloud in order to use Adobe Premiere Trial when code error 201 showed up. What can I do?
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Error code 50
I followed the instructions to rename OODB folder to OODB.old. Creative Cloud disappeared from my desk top. I then went to www.adobe.com/go/applicationmanager to dowmload Creative Cloud desktop manager. During the installation I got error message 50. Do I need to reload all of Creative Cloud? If so, how is the best way to do this? At the present time Iam not able to use photoshop. Please help me.
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Why is my Creative Cloud App not launching?
Hello,
The Creative Cloud App has been working very well for several months. However, just within the last couple of days, it has stopped opening. This is what happens.
After the Creative Cloud App is launched the spinning wheel spins for quite some time then resolves to the login screen. I login and the spinning wheel proceeds to spin again. Shortly thereafter a dialog box pops up that says:
"Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install a new copy from www.adobe.com/go/adobecreativecloud.app"
I have followed the above instructions but the app still will not launch properly. I have also followed Solutions #2 thru #5 obtained from Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel without success (please see below).
I've also contacted the Geek Squad and they have performed a total tune-up of my machine, have tried to reinstall the app but have been unsuccessful. The computer is clean and free of viruses.
This is beyond frustrating!
I would appreciate any help you can offer!
Solution 2: Restart your computer and relaunch the Creative Cloud desktop app
Solution 3: Upgrade to the current version of the Creative Cloud desktop app
Upgrading to the current version of the Creative Cloud desktop app resolves this issue. To do so, follow these steps:
- Quit the Creative Cloud desktop app.
- Download and install the updated version of the Creative Cloud desktop app.
Note:The following steps allow you to locate the currently installed version of the Creative Cloud desktop app:
- Click the gear icon in the upper-right corner of the Creative Cloud desktop app.
- Go to Preferences.
- Under the General tab, click Account. Version information is available above the Adobe ID.
Solution 4: Reinstall the Creative Cloud desktop app
Solution 5: Delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app
- Browse to the following location based on your operating system.
- Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
- Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE
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Photoshop CC installation hung at "Waiting..." in Creative Cloud window.
2013-06-17
Downloaded and installed new version of Adobe Application Manager which magically turned into the new Creative Cloud window. Found the Photoshop CC entry and clicked "Install" after which the download took lots of minutes and then switched to an "Extracting Photoshop CC" message which took more minutes. Okay, now it's saying "Installing Photoshop CC." After a few minutes, seems stuck at 70%. After a few more minutes, it's still stuck at 70%.
Clicked the "x" button to stop the installation and waited for the "Install" button reappear. I pressed "Install" again and got the messages "Installing Photoshop CC" followed by "Extracting Photoshop CC" which is still on the screen. Down where the "Install" button was appeared the message "Extracting..." but that soon changed to "Waiting...". After 10 minutes of "Waiting...", I clicked the "x" next to the "waiting" message to cancel the "Photoshop CC" installation. The "Install" button returned almost immediately.
I went to the https://creative.adobe.com site then to the Download Center. I clicked on the "Photoshop" icon and then on the "Download" button on the "Photoshop CC" page. That action fired up the Creative Cloud app on my machine and the download started again. The first message is "Installing Photoshop CC" and the percentage value is increasing (good)! There's a little progress bar in the Creative Cloud window. The display changed from "Installing Photoshop CC (49%)" to "Extracting Photoshop CC..." and where the progress bar was in now the word "Extracting...". After a couple of minutes (maybe 3 or 4), the word "Extracting..." turned into "Waiting...". I think I hate this. The legend at the top of the Creative Cloud window still reads "Extracting Photoshop CC...". After 10-11 minutes, the message "Waiting..." is still there. Someone suggested "close your browser" to get the ball rolling again, so I closed Chrome at 11:47 PM. I still have the "Waiting..." message. I'm going to click "x" and try again. Did so at 11:48 PM. After taking a break (time now 11:59 PM), message is "Extracting..." but at 12:00 midnight the message changed to "Waiting...". What the heck is it waiting for? Behavior is identical to when browser was running. Now it's 12:12 AM and still "Waiting...". I suppose it'll be like this until morning. Maybe I should kill all other processes. Did so but no help. Now it's 12:55 AM and still "Waiting...".
I have PS CS6 and LR5 installed (but neither running) on my Windows 7 64-bit 16GB machine. I'm running Webroot Secure Anywhere.
What next steps should I take to get past this Ps CC installation blockage?
Update 1:36 AM
It's now 1:36 AM and I still have the "Waiting..." message.
There are four copies of "Adobe CEF Helper.exe *32" running and one copy of "CEPServiceManager.exe *32" (a.k.a., "Adobe CEP Service Manager"). Also, one copy each of "Creative Cloud Helper.exe *32" and "Creative Cloud.exe *32" are running.
Thanks,
-- Sam
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How do you uninstall Creative Cloud WITHOUT updating the apps first?
I really don't need or want to spend data and hours to update a program I intend to remove.
It's trying to update the entire Creative Cloud program and apps, but is not letting me access the app list without updating first. The only options are "update apps" and "quit Creative Cloud".
I'm using Windows 10 and every uninstall option leads right back into Creative Cloud which, again, doesn't let me remove any apps until it spends the several hours updating them.
How do I just tell it to remove itself completely from my computer without any further hassle and without ruining my subscription or account or whatever?
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what do i do???
okay so i had the trial version of creative cloud and when it was up i singed up for the 19.99 one app version. its payed for and all the information and data is fine but every time i try to open my app on my computer adobe manager keeps asking me to either continue my trial or enter a serial number. i have tried uninstalling and reinstalling. restarting my computer. logging in and out again .... what is going on?
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Error Code P1 Creative cloud Installation
I am trying to download the creative cloud on my Mac OSX. After I double-click the "Creative cloud Installer: Icon it prompts me to a screen where I have to log in with my username and password. After I complete that step, the progress bar starts to count up from 0-43% where in prompts me with the Error Code P1. The download always stops at 43%. I have followed all the Error: Failed to install" Creative Cloud desktop app Solutions from the website, yet nothing seems to work. does anyone have any idea or suggestions of what I should do?
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Erro C301
Eu formatei meu computador e fui tentar reinstalar os programas da Creative Cloud, porém agora, aparece essa mensagem:
Não sei mais o que fazer, isso acontece com TODOS os programas da Adobe.
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Creative Cloud Firewall Exception
How do I allow CC through a firewall? I can't find any information anywhere about which programs/ports to allow.
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Error Code 127
Exit Code: 127
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 8 error(s), 3 warnings(s)
FATAL: Error occurred in extract of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '127'
ERROR: SHCreateDirectoryEx failed. Error: 5
ERROR: Folder creation failed: C:\adobeTemp\{8498662D-C174-4360-9805-3816EA8B8D36}
ERROR: SHCreateDirectoryEx failed. Error: 5
ERROR: Folder creation failed: C:\adobeTemp\{5E03A4A4-BA51-44E0-ACD0-064BB9A2BB17}
ERROR: SHCreateDirectoryEx failed. Error: 5
ERROR: Folder creation failed: C:\adobeTemp\{43AEEC2C-6975-4FE9-B8BD-F3307BA67A64}
ERROR: SHCreateDirectoryEx failed. Error: 5
ERROR: Folder creation failed: C:\adobeTemp\{A7A21306-ECCD-4EED-B4DD-74DB9B32FF4B}
WARN: Directory to delete not present at location 'C:\adobeTemp\{8498662D-C174-4360-9805-3816EA8B8D36}'
WARN: Directory to delete not present at location 'C:\adobeTemp\{5E03A4A4-BA51-44E0-ACD0-064BB9A2BB17}'
WARN: Directory to delete not present at location 'C:\adobeTemp\{43AEEC2C-6975-4FE9-B8BD-F3307BA67A64}'
I rang support but they could not fix it even after handing my problem on to a supervisor who was going to get someone more senior to ring back - never happened....
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Error code 50
I followed the instructions to rename OODB folder to OODB.old. Creative Cloud disappeared from my desk top. I then went to www.adobe.com/go/applicationmanager to dowmload Creative Cloud desktop manager. During the installation I got error message 50. Do I need to reload all of Creative Cloud? If so, how is the best way to do this? At the present time Iam not able to use photoshop. Please help me.
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Configuration Error 16
I'm currently trialling indesign but I keep getting the same error every time I exit the program and try to start it up again.
"Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of the screen. Error 16"
This isn't the only reoccurring error, every time I turn my PC on and off - Adobe Cloud gets an error and needs to be repaired (reinstalled).
This is doing my nut in!
So far I have uninstalled everything and used the Adobe Cleaner Tool. I must of done this at least 3 times. I have changed the privacy settings also. Both methods found in other forums but to no avail.
I'm sure you will need more information, just let me know.
PS. Specs of my PC will not be an issue.
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