Creative Cloud Trial: Photoshop asking for serial
Hi there, I've applied for the Creative Cloud Trial, I want to test it out before committing to it for our organization.Every time i try and access CS6 it asks for a serial number and I can't use it....
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AAM won't run, and won't install
Today, I decided to apply pending updates. Creative Cloud customer on OS X 10.8.2. I ran Adobe Application Manager (AAM). I see this (that it's missing or damaged): Fine. I click "Get" then am...
View ArticleWhere is the serial number for Creative Cloud membership?
I looked at my order, my receipt and the email I received and nowhere is there a serial number for my Creative Cloud membership. I was a pre-order, don't know if that screwed it up... how do I get the...
View ArticleCannot use AAM, had to install it separately, now I cannot update any of the...
My windows 7 machine would not install AAM, so I followed directions on the forums to get the installer and manually install AAM. Workaround #1 Once installed AAM will not install any software, I get...
View ArticleApplication Manager (6.2all) fails to Install (-60) Apps and Update Apps...
I have searched the forums for weeks and have yet to find a solution that works. I am currently running WIndows 7 Pro 64 Bit in a corporate environment. I orginally installed all my apps from the...
View ArticleDo I have to download all the Creative Cloud apps at once?
No. Creative Cloud lets you install each app individually whenever it works best for you. Mix and match and install whatever you want. Read more in the Creative Cloud FAQ
View ArticleHave questions about your Creative Cloud or Subscription Membership?
You can find answers to several questions regarding membership to our subscription services. Please see Membership troubleshooting | Creative Cloud -...
View ArticleHow long will it take to download my CS6 applications?
Downloading and installing applications from Creative Cloud is a seamless, one-click experience. Download times will vary based on the file size of the product you select and the speed of your Internet...
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Downloading and installing desktop apps from Creative Cloud
This movie gives you a quick overview of how to download and install the Adobe Application Manager and all of the desktop applications that come with Creative Cloud membership. Watch the movie (02:17...
View ArticleHow many computers can I install my Creative Cloud apps on?
You can install the apps available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and...
View ArticleCan't connect to Internet. Can't renew subscription or access cloud, not a...
I'm on Mountain Lion and am not able to access any of the cloud. I was able to download and install the suite, but since then had no access to the cloud. I've tried disabling all security, firewall...
View ArticleCannot open downloaded apps
Cannot open downloaded apps. I can see the files in the program folder (windows 7) but do not see an .exe icon nor do I see the apps listed with my other programs. When I try to update these...
View ArticleGetting fatal Exit Code 34 when installing an app
Anyone running into this? I download an app (PS 6, ID 6, etc.) via AAM and then it tries to install. Towards the end of the install I get a Fatal Error with Exit Code 34. The log msg reads: FATAL:...
View ArticleUnable to start PS CS6 trial
I am trying to install a trial of Photoshop CS6 on my iMac and am having trouble.I have downloaded the trial by three different methods:- by logging into the adobe website and downloading from there-...
View Articlei get a error when i try to update creative cloud on my laptop
hi all, i have a early 2011 macbook pro i7 top spec. when i try to run the updates from creative cloud, i get the following messages. Adobe Extension Manager CS6 UpdateThere was an error installing...
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Application Manager says Photoshop is already installed?
Finally decided to join Creative Cloud. Downloaded the latest version of Adobe Application Manager, and I can't download Photoshop because it is listed as "Up to date." I need to fix this problem ASAP!...
View ArticleHow do I install the apps?
Sorry this might be the question of someone with a dunce cap on, but I will go ahead and ask anyways. I just joined about an hour ago so bear with me! I went to creative.adobe.com/apps to download the...
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Problem Installing/Opening Edge Animate
I've installed this app and keep getting an error: I've tried uninstalling and reinstalling with no luck. I'm also on a 64 bit Windows Vista if that makes a difference. This is the only app that...
View ArticleRe-installing Creative Cloud in a computer that crashed
I have installed Creative Clould in my desktop and my primary laptop (A Lenovo ThinkPad T530). Unfortunately, the hard disk of the T530 failed. In restoring this computer to "good health", this would...
View ArticleUpdating Adobe Application Manager updates fail!
Since i updated the Adobe Application Manager to version 6.2.112.0 i experience failures when updating programms!! Everytime i get these kind of messages: Photoshop 13.0.1-update voor Photoshop CS6 en...
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