You can find answers to several questions regarding membership to our subscription services. Please see Membership troubleshooting | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html for additional information. You can find information on such topics as:
- Do I want a Creative Cloud single app or Creative Cloud complete membership?
- I’m upgrading, but I’m billed the full price
- I can’t upgrade from a previous version using the Upgrade button on www.creativecloud.com
- I want to upgrade a single app membership to a Creative Cloud membership
- I want to return, cancel, renew, restart, or change my membership
- I want to view or manage my registered products, credit card of record, memberships, and other account information
- I have a question about billing or invoices
- I don’t know how to redeem a membership purchased from a store
- I get too many notifications asking me to update
- How do I change the credit card information for an existing membership?