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New Creative Cloud Desktop not working
I use a macbook pro, and have OSX 10.8.4. When checking the Apps window on the drop down all I get is a loading spinner, and it just keeps spinning and spinning forever..... My internet is fine, all my...
View ArticleCreative Cloud keeps logging me out
Hey everybody,I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in...
View ArticleAcrobat XI Pro Creative Cloud install fails
I know several others have had a similar problem, but the error messages I have been getting are somewhat different: Exit Code: 7Please see specific errors below for troubleshooting. For example,...
View ArticleUnable to download using the Creative Cloud desktop
When I try and download applications I get the following message: "Installation Failed. Unable to reach Adobe servers. Please check your internet connectivity, firewall setting, and then try again." I...
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New Creative Cloud Desktop not working
I use a macbook pro, and have OSX 10.8.4. When checking the Apps window on the drop down all I get is a loading spinner, and it just keeps spinning and spinning forever..... My internet is fine, all my...
View ArticleCannot use AAM, had to install it separately, now I cannot update any of the...
My windows 7 machine would not install AAM, so I followed directions on the forums to get the installer and manually install AAM. Workaround #1 Once installed AAM will not install any software, I get...
View ArticleCreative Cloud icon grayed out in menu bar.
Creative Cloud icon grayed out in menu bar. Pulldown shows no apps or updates at all. Have restarted a few times. I did recently restore my system from a Time Machine backup. Any help? Thanks in advance!
View ArticleCreative Cloud Apps panel won't load
Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not...
View ArticleExit Code: 6 – problems to find some file during install
Hello, anytime i try to install CC, this error pops out. I think its the same when trying to install other apps, not just PS. Tried to uninstall, reinstall, reset, reinstall, clean windows temp...
View ArticleAcrobat XI Pro Creative Cloud install fails
I know several others have had a similar problem, but the error messages I have been getting are somewhat different: Exit Code: 7Please see specific errors below for troubleshooting. For example,...
View ArticleCreative Cloud Won't Update
Cannot update Creative Cloud desktop application. Says I need administrator privileges. Tried running as administrator, then updating. After running for an hour, installation failed and gave me the...
View ArticleInstalled apps not shown as installed
I installed Lightroom 5 in the original version of AAM and the first app I downloaded in the new version was PS CC but neither show up in the installed list. All apps after PS show up as installed....
View Articlecannot make folder /cookies: Permission denied (error 13)
I can not successfully install the Creative Cloud Installer. I continually get Error Starting Creative Cloudcookies dir: cannot make folder /cookies: Permission denied (error 13) I have tried verifying...
View ArticleLightroom 5 install failure
Hi, I've tried several times this evening to download and install the new version of Lightroom, but each time I have received the following error message when AAM tries to install the new version: Exit...
View ArticleCannot use AAM, had to install it separately, now I cannot update any of the...
My windows 7 machine would not install AAM, so I followed directions on the forums to get the installer and manually install AAM. Workaround #1 Once installed AAM will not install any software, I get...
View ArticleApps won't open in creative cloud
creative cloud apps won't open, I've downloaded everything but still nothing will launch. i'm using a mac computer and nothing is showing up in my application folder either.. please help!
View ArticleGetting fatal Exit Code 34 when installing an app
Anyone running into this? I download an app (PS 6, ID 6, etc.) via AAM and then it tries to install. Towards the end of the install I get a Fatal Error with Exit Code 34. The log msg reads: FATAL:...
View ArticleInDesign CC (2014) failed to update
I'm receiving and error when trying to update. "Installation Failed - Unable to extract to temp directory. Please contact customer support. (EX11) Thank you,Zach
View ArticleCreative Cloud keeps logging me out
Hey everybody,I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in...
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