This seems to be inconsistency quality assurance going on with Creative Cloud using Adobe Application Manager, I always get this stubborn - darn stubborn error message "Download error. Please contact customer support." In this case, I have no idea what the darn problem since it never gave me the reason as to what kind of error message that caused this stubborn download error.
I have no problem updating Creative Cloud apps on Mac Pro, but I am having this stubborn problem on my other computer - more specifically, MacBook Pro 17" unibody operating on Mac OS 10.8.2 (the latest version) Mountain Lion.
I have to say that I was very disappointed, because I had switched to Creative Cloud subscription from traditional Master Collection CS6.
This quality of service with Adobe Creative Cloud subscription proved worthless and unreliable and if this continue being this way, why should I continue to use Creative Cloud where it failed to download or not able to download at all? Why should I continue to pay subscription fees - even if I pay for annual contract.
I felt that I was ripped off by Adobe with faulty unreliable subscription service through Creative Cloud.
Please, please and please provide me a remedy solution. I have tons of project that I am working on.
Deeply disappointed.
Long time Adobe consumer for years!!!
BEST of the BEST crap experience with Creative Cloud - that is based on my experience!
Brian