When I turned on my laptop this morning, I received the following error message "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from ‘http://www.adobe.com/go/adobecreativecloudapp’."
Even though for the last year and a bit, I haven't had any problems with the application.
On going to 'http://www.adobe.com/go/adobecreativecloudapp’, I downloaded the "CreativeCloudSet-Up" app and ran it.
The installation gets to about 25%, when it then comes up with an error message of "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from ‘http://www.adobe.com/go/adobecreativecloudapp’."
On one attempt, I have tried several times now, I did get to the point, when the Creative cloud app, told me, that I've been logged out, but the sign in button, was grayed out, when I clicked anywhere on the app, I received the error message of "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from ‘http://www.adobe.com/go/adobecreativecloudapp’."
I've tried uninstalling the Creative cloud app, but I get an error message saying that the creative cloud app is used by programs that are installed, uninstall these before uninstalling the CC app. I'm reluctant to uninstall Acrobat, Lightroom and Photoshop, as I use at least one of them every day.
I'm running CC on a Dell Inspiron 7537 laptop (1T hard drive, 16G memory), which is running windows 10 version 1607, OS build 14353.222.
Thank you, in advance , for any help with this problem.
Rick