how much memory is required?
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How much hard disk space is required to install all Cloud software? [was: creative cloud memory requirements]
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Latest Creative Cloud Cleaner Tool
Hello,
I have some issues with my Photoshop, Bridge and ACR installation and believe I need to use the "Creative Cloud Cleaner Tool". See Camera Raw UI color scheme suddenly changed , for details on my problem. I am running Windows 10 x64.
When trying to find the tool, I see several different versions. The newest one seems to be version 3.7.5.17, @2016, signed 17 Jan 2017. Found it here: Use the Creative Cloud Cleaner Tool to solve installation problems (the article does not mention Win 10, only Win 8 and older).
Is this the recommended version to clean a CC installation with:
- Adobe Photoshop Version : 2017.0.1 20161130.r.29
- Bridge Version : 2017 Release - 7.0.0.93 x64
- Adobe Camera Raw Version: 9.9.0.718 ?
Also, I have Lightroom CC (version 2015.9). Do I need to uninstall Lightroom also before running the "Creative Cloud Cleaner Tool"?
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Error 1001 when updating under macOS 10.11.6
Hallo everybody
A message tells me that the automatic upgrade of desktop Creative Cloud (4.5.0.331) failed (it stopped when it was only 2%).
Error code: 1001
Could it be that my OS X is too old? (10.9.5)
Thanks a lot!
Pablita
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提示CreativeCloud丢失或损坏
电脑是装的之前安装过非正版软件，今天中午安装完之后 一会就出现这个提示。点修复之后还是不行 也卸载 也重启 也用过AdobeCreativeCloudCleanerTool
每次安装的时候都是失败 提示这个东西
在互联网上看了下好多人遇到过类似情况 请大神解决 谢谢~
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creative cloud won't launch
I have now spent over 10 hours on the phone trying sort my problem out. I have had 3 people from Adobe take control of my screen and still no solution. They keep promising to call me back but no one ever does, I guess when they have your subscription that's where the support ends.
Basically I downloded CC app onto both my MacBook Pro and iMAc at different location home and office and downloaded a couple of apps Photoshop, Lightroom and Muse on Saturday on both computers no problem.. The little cloud icon was in the top tool bar and even had a few updates to download on the Sunday. However on Monday this icon has disappeared and Creative Cloud won't launch and I cannot download any apps. They have tried allsorts, taking control of my screen 3 times, deleting stuff, repairing permissions, installer creative cloud cleaner etc etc and still nothing. They asked me to send 30 odd log files to them yesterday to <E-mail address removed by Moderator> attention of somebody called Sunit.
Have just called the tech support number as nobody has called me back. Guess what, the log files they asked me to send which i did twice have been lost so now they want be to subit system info (again) just uploaded and 1236 page pdf. They also wanted log files from the /tmp folder but unfortunately they aren't there as somebody from Adobe deleted them yesterday afternoon. What a shambles! I have now not been able to work fro 3 days but apparently they appreciate my patience. My pateience is rapidly running out. Is there anyone out there from adobe who can help me please. Adobe convinced me not to buy Creative Suite 6 (upgrade from Creative Suite 5) but go for Creative Cloud instead, now you have my money nobdy seems to be able to help. Meanwhile my business is going down the tubes.
I have just been told now after being on the phone nearly an hour that it will be escaletd again and someone will call me back in 48 hours. What a joke....I have already been promised 3 call backs since Sunday and no one has called me.
Can somebody from Adobe please help me as tech support appear unwilling to do so
thank you
david
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CC APP doesn't show 2018 updates
Hi to everyone,
a tedious issue: on my home win pc I've open CC app, follow the update red dot link, update PS and LR to 2018/CC version in a few minutes.
My second win pc , at work, has the same software installed but when I open CC APP it doesn't show me any update available, so I've my PS 2017 and the LR CC 2015.
These are the steps I tried:
- logout / login from CC APP
- delete the odm.db or a similiar name from the user\locale directory
- contact Adobe support where a gentle supervisor remotely remove my CC APP , clean the temp dirs (like SL Cache and so on) and reinstall the CC APP....And after 30 minutes told me that "probably my pc doesn't fit with 2018 specs requirements" (obiouvsly nothing change in that way from 2017 to 2018, the machine is recent with Win10 and so on and old PS works at top speed)
Any ideas?
Thanks to everyone and have a creative day
BONUS: the only thing I change during last days was my graphic card, by add a pci-e Ati Radeon one to my system...Does Adobe do a sort of hw check like windows to understand if you are using another not licensed pc instead the 2 where you can install apps?I cannot imagine anything other at the moment. PS 2017 and other Adobe software work flawlessly.
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Creative Cloud desktop failed to install. Error code: 1
My CC desktop will not update. I tried all possible solutions with no luck. Any insight would be appreciated.
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Latest Creative Cloud Cleaner Tool
Hello,
I have some issues with my Photoshop, Bridge and ACR installation and believe I need to use the "Creative Cloud Cleaner Tool". See Camera Raw UI color scheme suddenly changed , for details on my problem. I am running Windows 10 x64.
When trying to find the tool, I see several different versions. The newest one seems to be version 3.7.5.17, @2016, signed 17 Jan 2017. Found it here: Use the Creative Cloud Cleaner Tool to solve installation problems (the article does not mention Win 10, only Win 8 and older).
Is this the recommended version to clean a CC installation with:
- Adobe Photoshop Version : 2017.0.1 20161130.r.29
- Bridge Version : 2017 Release - 7.0.0.93 x64
- Adobe Camera Raw Version: 9.9.0.718 ?
Also, I have Lightroom CC (version 2015.9). Do I need to uninstall Lightroom also before running the "Creative Cloud Cleaner Tool"?
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How to avoid Error Code 206 when installing Creative Cloud?
Iam trying to install Creative Cloud and I keep running into Error Code 206.
Obviously Iam connected to Internet
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CC vs CC 2017
Stupid question I'm sure. Hopefully easy answer too.
I see Photoshop CC and Photoshop CC (2017) on my Cloud list.
I assume CC is more recent, but it's 2017 now so I'm confused. Which one is more recent? Which one should I use?
And why are there two?
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Can't uninstall Adobe CC
I installed Creative Cloud on Windows 10 for all of my CC 2015 apps and had no problem. Worked on the apps without issue. But then 2017 came about and I tried to update everything I had to that version. But then Creative Cloud itself started saying there is a Download Error on the Apps screen and to download it again. But when I do, I keep getting that error. I try to uninstall manually through Programs and it only opens up Adobe CC showing me that same Download Error.
I have also tried the cleaner and that did absolutely nothing. I can use apps, but when I save them and open them up again, it says that the save file is corrupt and won't open. So now I can't use any app properly and I can't uninstall or install anything else. How do I get Adobe off my system fully so I can start again?
Any help?
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what do i do???
okay so i had the trial version of creative cloud and when it was up i singed up for the 19.99 one app version. its payed for and all the information and data is fine but every time i try to open my app on my computer adobe manager keeps asking me to either continue my trial or enter a serial number. i have tried uninstalling and reinstalling. restarting my computer. logging in and out again .... what is going on?
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Applications missing from Creative Cloud Desktop application
If you are unable to locate a specific application then it is likely the computer you are using does not meet the current system requirements. In the following example you can see that After Effects and Premiere Pro are missing from the list of available applications.
When I look at the System information for my Windows installation I am informed that I have a 32-bit version of Windows 8.
This means that I will be unable to install Premiere Pro or After Effects as my current computer does not meet the minimum system requirements. You can find a list of Creative Cloud system requirements at Adobe Creative Cloud – Tech specs.
For additional information please see Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager.
If you have confirmed that your computer meets and exceeds all of the listed System requirements then please see CC desktop lists applications as "Up to Date" when not installed.
Message was edited by: Jeff Wright Updated ink to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html.
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"validating software license" loop
When I try to launch Photoshop from the Adobe Creative Cloud apps menu I get a popup that says "validating software license" that spins for about 20 seconds then disappears, only to reappear shortly after and repeat, and repeat, and repeat. Photoshop never launches. It was running fine on this Windows 7 computer up until about a week ago.
I have uninstalled and reinstalled several times. Both Photoshop alone, and uninstalled and reinstalled in combination with Creative Cloud. I have also uninstalled, deleted the folders C:\Program Files (x86)\Common Files\Adobe\Adobe PCD, C:\Program Files (x86)\Common Files\Adobe\caps, C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Cloud, C:\ProgramData\Adobe\SLstore, and renamed the opm.db file, and reinstalled, only to come back to the "validating software license" loop.
My license is valid. When I sign in to adobe.com with my email address it offers to "download" Photoshop, and not "download trial".
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How to install Premiere Pro CC 2017 after CC 2018?
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Error code 50
I followed the instructions to rename OODB folder to OODB.old. Creative Cloud disappeared from my desk top. I then went to www.adobe.com/go/applicationmanager to dowmload Creative Cloud desktop manager. During the installation I got error message 50. Do I need to reload all of Creative Cloud? If so, how is the best way to do this? At the present time Iam not able to use photoshop. Please help me.
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Error 204 when downloading Creative Cloud on Mac
I am unable to install Creative Cloud on my Mac (10.7.5). CC was previously installed, but after receiving countless errors when trying to upgrade, I uninstalled and am now trying to reinstall. I receive error code 204 and the message: There seems to be a problem accessing critical file/directory during download. HELP!
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How much hard disk space is required to install all Cloud software? [was: creative cloud memory requirements]
how much memory is required?
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How to avoid Error Code 206 when installing Creative Cloud?
Iam trying to install Creative Cloud and I keep running into Error Code 206.
Obviously Iam connected to Internet
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Creative Cloud desktop failed to install. Error code: 1
My CC desktop will not update. I tried all possible solutions with no luck. Any insight would be appreciated.
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