Creative Cloud Apps panel won't load
Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not...
View Articlecannot make folder /cookies: Permission denied (error 13)
I can not successfully install the Creative Cloud Installer. I continually get Error Starting Creative Cloudcookies dir: cannot make folder /cookies: Permission denied (error 13) I have tried verifying...
View ArticleYou've been signed out
I have recently formatted my HD and started a clean install of Windows 7 64bit. A couple of days ago I installed CC logged in and installed Acrobat Pro with no problems. This morning I need Photoshop...
View ArticleHave questions about your Creative Cloud or Subscription Membership?
You can find answers to several questions regarding membership to our subscription services. Please see Membership troubleshooting | Creative Cloud -...
View ArticleCreative Cloud Installer Can't Connect to Server
I've downloaded the Creative Cloud Setup, but the installer can not connect to the server. My internet connection and LAN settings are fine. I've deleted the OOBE folder. I'm using a Windows 8 PC.
View ArticleAdobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
Adobe Creative Cloud:Home Screen / Constant blue spinning wheelMcc OSX LIONI had the same problem: ........ went on for weeks... Fixed by logging out of all my Adobe Creative Cloud Assets.......
View ArticleCreative cloud won't sign in?
adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?i need to download adobe software but i can’t because the...
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Update failed - Error U44M1l210
I am trying to install CC updates but I keep getting this error and it will not update. Says unable to extract downloaded files. Please any help would be appreciated. Running on Mac OS X 10.8.4
View ArticleCreative Cloud Apps panel won't load
Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not...
View ArticlePhotoshop cc will only load as a trial. How do I activate it?
I have been through all the suggested actions - host file certificates etc for about six weeks and still no success. what next?
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Creative Cloud app loads then freezes with empty dialog box.
When I click on the create cloud app in the tray or launch it from the menu the app loads, then a small empty dialog box appears with a small creative cloud logo in the middle. Then nothing happens. I...
View ArticleCS6 update failed-creative cloud
Why am I getting "Update Failed" for CS6 in my Creative Cloud updater? I am a paying CC member and the updates for CC work but not for CS6. I may not like keeping CC and want to default to CS6. What is...
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Application Manager won't install Illustrator
I've been trying to install Illustrator CS6 for literally weeks. Every time I try, the install either freezes at a completely random percentage, or give me an error like this:I was having the same...
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How to resolve 'No Internet Connection' error
I've installed the new version of Creative Cloud today but am now unable to install any of the new CC software as I'm getting a 'No Internet Connection' message: I have had a similar issue while on...
View ArticleInDesign CC (2014) failed to update
I'm receiving and error when trying to update. "Installation Failed - Unable to extract to temp directory. Please contact customer support. (EX11) Thank you,Zach
View ArticleUsing CC cleaner tool
Can anyone who has used the CC cleaner tool recently tell me what the User Interface looks like? I saw a screen grab from a 2012 post showing it in action... it appeared to have a Graphica User...
View ArticleGetting fatal Exit Code 34 when installing an app
Anyone running into this? I download an app (PS 6, ID 6, etc.) via AAM and then it tries to install. Towards the end of the install I get a Fatal Error with Exit Code 34. The log msg reads: FATAL:...
View ArticleLightroom 5 install failure
Hi, I've tried several times this evening to download and install the new version of Lightroom, but each time I have received the following error message when AAM tries to install the new version: Exit...
View ArticleCreative cloud won't sign in?
adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?i need to download adobe software but i can’t because the...
View ArticleHave questions about your Creative Cloud or Subscription Membership?
You can find answers to several questions regarding membership to our subscription services. Please see Membership troubleshooting | Creative Cloud -...
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