Missing the Adobe PCD folder
I am getting configuration error 16, and the solution is to change permissions on the Adobe PCD folder... however, I don't have that folder. And before you ask, I also missing the SLStore folder...
View ArticleCan I use Creative Cloud without being connected to the Internet?
Hi Jeff, I'm on a government site working with Premiere and I am not allowed to connect my editing workstation to the internet--ever. Is there a way I can purchase and use CC without the download and...
View ArticlePhotoshop CC serial number wanted?
I have purchased and paid for CC for photographers, and have downloaded the software, but it wants me to run it as trial or enter serial number.I should not have to enter serial number, I have...
View ArticleExit Code: 6 – problems to find some file during install
Hello, anytime i try to install CC, this error pops out. I think its the same when trying to install other apps, not just PS. Tried to uninstall, reinstall, reset, reinstall, clean windows temp...
View ArticleYou've been signed out
I have recently formatted my HD and started a clean install of Windows 7 64bit. A couple of days ago I installed CC logged in and installed Acrobat Pro with no problems. This morning I need Photoshop...
View ArticleInstalled apps not shown as installed
I installed Lightroom 5 in the original version of AAM and the first app I downloaded in the new version was PS CC but neither show up in the installed list. All apps after PS show up as installed....
View ArticleAdobeIPCBroker.exe
Dear Adobe Support Team I'm an Adobe Cloud Customer working with all Adobe Programs.Now, I'm watching the network traffic on my Windows 7 Laptop using a tool named "Wireshark". Approximately every 30...
View ArticleCreative Cloud needs Admin privileges to install
Hi, I have just purchased a new laptop and am trying to install CS6 apps through AAM onto it, but everytime I go to install a program it says 'Installation Failed' and 'Administrator privileges are...
View ArticleCreative Cloud with proxy server
hi there, I checked many discussions but found no solution for my problem. I have a normal CreativeCloud which I wanna install on one of my notebooks. This notebook is used for business on the one hand...
View ArticleCan I use Creative Cloud without being connected to the Internet?
Hi Jeff, I'm on a government site working with Premiere and I am not allowed to connect my editing workstation to the internet--ever. Is there a way I can purchase and use CC without the download and...
View ArticleCS6 update failed-creative cloud
Why am I getting "Update Failed" for CS6 in my Creative Cloud updater? I am a paying CC member and the updates for CC work but not for CS6. I may not like keeping CC and want to default to CS6. What is...
View ArticleHow do I add my request code offline to allow me to use Acrobat Pro XI
I have been trying all morning to find out how to add my request code for the Acrobat Pro XI. I have generated all the off line info I needed and now have the request code that I am struggling to find...
View ArticleYou've been signed out
I have recently formatted my HD and started a clean install of Windows 7 64bit. A couple of days ago I installed CC logged in and installed Acrobat Pro with no problems. This morning I need Photoshop...
View ArticleExit Code: 6 – problems to find some file during install
Hello, anytime i try to install CC, this error pops out. I think its the same when trying to install other apps, not just PS. Tried to uninstall, reinstall, reset, reinstall, clean windows temp...
View Articlecreative cloud won't launch
I have now spent over 10 hours on the phone trying sort my problem out. I have had 3 people from Adobe take control of my screen and still no solution. They keep promising to call me back but no one...
View ArticleAcrobat XI Pro Creative Cloud install fails
I know several others have had a similar problem, but the error messages I have been getting are somewhat different: Exit Code: 7Please see specific errors below for troubleshooting. For example,...
View ArticleMissing the Adobe PCD folder
I am getting configuration error 16, and the solution is to change permissions on the Adobe PCD folder... however, I don't have that folder. And before you ask, I also missing the SLStore folder...
View ArticleExit Code: 6 – problems to find some file during install
Hello, anytime i try to install CC, this error pops out. I think its the same when trying to install other apps, not just PS. Tried to uninstall, reinstall, reset, reinstall, clean windows temp...
View Articlecreative cloud hangs at 42%
I am downloading Indesign using creative cloud on my mac book pro and it repeatedly hangs at 42% - what are my options?
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Photoshop CC 2014 asking for serial number?
Hello I am running Mac OSX 10.9.4, I just updated to Mavericks and decided to try installing the newest version of Photoshop CC 2014, as you can see I have Photoshop CC running perfectly fine, and I...
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