Clik here to view.
Creative Cloud app loads then freezes with empty dialog box.
When I click on the create cloud app in the tray or launch it from the menu the app loads, then a small empty dialog box appears with a small creative cloud logo in the middle. Then nothing happens. I...
View ArticleInDesign CC (2014) failed to update
I'm receiving and error when trying to update. "Installation Failed - Unable to extract to temp directory. Please contact customer support. (EX11) Thank you,Zach
View ArticleError 201
I was installing Creative Cloud in order to use Adobe Premiere Trial when code error 201 showed up. What can I do?
View ArticleI Cant re-install illustrator CC after uninstalling
I have uninstalled illustrator CC because I haven't installed it with the correct preference I needed (different language), but now in the CC App log it says that the program is up to date and doesn't...
View ArticleWhere is Adobe Creative Cloud download location?
I'm thinking of backing up the setup so I can reinstall after I format my PC.But I don't get the setup at all. I think it got deleted automatically after installation.Because its not inside %temp%...
View ArticleAdobe Creative Cloud CC Yosemite 10.10 Fix
I stumbled upon what I believe to be a fix for Adobe Creative Cloud not working on Mac OS X Yosemite. It looks like we need to update Java to 7 60. You cannot do a fresh install of Java 7 version 60,...
View ArticleClik here to view.
New Creative Cloud Desktop not working
I use a macbook pro, and have OSX 10.8.4. When checking the Apps window on the drop down all I get is a loading spinner, and it just keeps spinning and spinning forever..... My internet is fine, all my...
View ArticleCreative Cloud keeps logging me out
Hey everybody,I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in...
View ArticleCreative Cloud Trial: Photoshop asking for serial
Hi there, I've applied for the Creative Cloud Trial, I want to test it out before committing to it for our organization.Every time i try and access CS6 it asks for a serial number and I can't use it....
View ArticleExit Code: 6 – problems to find some file during install
Hello, anytime i try to install CC, this error pops out. I think its the same when trying to install other apps, not just PS. Tried to uninstall, reinstall, reset, reinstall, clean windows temp...
View ArticleClik here to view.
Creative Cloud app loads then freezes with empty dialog box.
When I click on the create cloud app in the tray or launch it from the menu the app loads, then a small empty dialog box appears with a small creative cloud logo in the middle. Then nothing happens. I...
View ArticleI Cant re-install illustrator CC after uninstalling
I have uninstalled illustrator CC because I haven't installed it with the correct preference I needed (different language), but now in the CC App log it says that the program is up to date and doesn't...
View Articlecannot make folder /cookies: Permission denied (error 13)
I can not successfully install the Creative Cloud Installer. I continually get Error Starting Creative Cloudcookies dir: cannot make folder /cookies: Permission denied (error 13) I have tried verifying...
View ArticleAccidentally deleted Photoshop CC - Now can't get back
Hi there, I am currently on the trial period for Photoshop CC Mac OSX, and I deleted the application through dragging it to trash and then emptying, I still have the creative cloud assistant but i'm...
View ArticleClik here to view.
New Creative Cloud Desktop not working
I use a macbook pro, and have OSX 10.8.4. When checking the Apps window on the drop down all I get is a loading spinner, and it just keeps spinning and spinning forever..... My internet is fine, all my...
View ArticleWhy is the Adobe Creative Cloud Connection speed so SLOW?
Why is the Adobe Creative Cloud Connection speed so slow? On my relatively fast broadband connection, I can usually download 100mb apps within a matter of minutes. I have been trying to download 8...
View ArticleCreative Cloud with proxy server
hi there, I checked many discussions but found no solution for my problem. I have a normal CreativeCloud which I wanna install on one of my notebooks. This notebook is used for business on the one hand...
View ArticleClik here to view.
Error A12E1 when I try to update the Creative Cloud desktop
I get an Error code: A12E1 when I try to update the Creative Cloud desktop on my Mac, OS 10.7.5. I tried creating a different user account but that made no difference. I uninstalled the Creative Cloud...
View ArticleGetting fatal Exit Code 34 when installing an app
Anyone running into this? I download an app (PS 6, ID 6, etc.) via AAM and then it tries to install. Towards the end of the install I get a Fatal Error with Exit Code 34. The log msg reads: FATAL:...
View ArticleCannot use AAM, had to install it separately, now I cannot update any of the...
My windows 7 machine would not install AAM, so I followed directions on the forums to get the installer and manually install AAM. Workaround #1 Once installed AAM will not install any software, I get...
View Article