Help, help, help me pleeeeeze? I have job to do before the end of the weekend... I'm getting desperate!
I got the dmg file and tried to use the Creative Cloud Installer to start my free trial, but double clicking on the installer icon only produces a DLOG that says "Initializing Installer" with an empty progress bar and "Retry" and "Cancel" buttons. Neither of which is available, as the cursor turns into a spinning beach ball immediately, and nothing happens.
I have shut down and rebooted; repaired permissions and verified the hard drive. Nothing is working. Here is my system (yes, I know I barely meet the minimum requirements):
OSX Version 10.9.1
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB52.0088.B05
SMC Version (system): 1.38f5
NVIDIA GeForce 9400M:
Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0866
Revision ID: 0x00b1
ROM Revision: 3384
Displays:
ACER X233H:
Resolution: 1920 x 1080 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number:
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Firewall Settings:
Mode: Allow all incoming connections
Firewall Logging: Yes
Stealth Mode: No
Any ideas? Thanks for your input in advance.
Mandolynda
Message was edited by: Mandolynda