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error code A12E1

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I get the error A12E1 when downloading Creative Cloud Installer "There seems to be a problem with the installation process" .

 

I am running OS 10.8.4 on an Intel MacBook Pro. My software is up to date, I tried restarting the computer. I tried the cleanup tool mentioned in another discussion, but it showed there were no processes to erase. I looked for the logs mentioned as well, but they aren't on the computer. This is the first Adobe program I'm trying to install.


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