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Creative Cloud Desktop App Installer is Stuck

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Hi there,

 

I'm having issues with installing the CC desktop app itself (not the apps within it). I uninstalled it as I was having issues with anything loading, but now I am unable to reinstall it. Each time I've tried, it either gets stuck at 2% or 33%, with no signs of advancement even after an hour of letting it simmer.

 

Screen Shot 2017-05-03 at 10.36.43 AM.png

 

I've tried the "change the permissions to read & write" advice, the "navigate to this folder and remove this stuff" advice, my firewall is off, I've restarted my Mac a couple times and then tried... Nothing. I'm worried that I may have deleted an important adobe file that needs to exist to download any of the apps now? Is that something that can happen? I don't know much about the back-end stuff, so I very well could have messed something up while navigating to folders and removing files.

 

Anything else I can do to resolve the problem?


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